Cozumel Palace, Cozumel
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Table tennis
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Spa & wellness centre
- Jacuzzi
- Massage
- Open-air bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
Cozumel Palace has a wonderful atmosphere with an impressive staff who made our stay memorable. The entertainment crew is particularly engaging, and the dining experience at Bugambilias really shines with authentic flavors. However, some areas, such as the gym and restaurant decor, could use improvement, and the atmosphere can feel casual at dinner time. Overall, great value for a relaxing vacation.
We had a wonderful stay at the hotel, enjoying the beautiful ocean views and the spacious, clean accommodations. The dining options were impressive, with diverse and delicious dishes available. The service was mostly fantastic, though we experienced slight delays during busy times. Overall, it was a great value for our all-inclusive experience, but there were a few minor mix-ups with our bookings and some pressure regarding timeshare presentations.
My stay at Cozumel Palace was incredible! I loved the scuba diving opportunities and how friendly and energetic the staff were. The food was delicious, and the activities kept my family entertained. Although there were slight concerns about the drink selection, the overall experience was fantastic, making it a sound choice for family vacations.
We just returned from an incredible stay at Cozumel Palace and can't stop raving about it! The location is perfect, close to the town, and the rooms are spacious and clean. The staff goes above and beyond, making us feel like family. The food was mostly excellent, but the Asian restaurant could use some improvement. Overall, the experience was fantastic, and we felt it was great value for the money.
I had a really enjoyable stay at the hotel, especially for an all-inclusive resort! The staff were incredibly accommodating and friendly, which made the experience much more pleasant. The entertainment in the evenings could be a bit loud, which isn't ideal for everyone, and the plastic bracelet policy felt a little annoying. Overall, a clean and comfortable stay with great food and diving options.